Refund policy

Returns & Refunds

We want you to be happy with your purchase. If you're not satisfied for any reason, contact us within 30 days of delivery and we'll issue a full refund to your original payment method — you do not need to ship anything back to us.

Damaged, defective, or incorrect items Please inspect your order as soon as it arrives. If an item arrived damaged, defective, or isn't what you ordered, contact us at sleepsanctuary7@gmail.com within 30 days of delivery with your order number and a photo of the issue. We'll send a free replacement or a full refund, whichever you prefer.

How to request a refund Email us at sleepsanctuary7@gmail.com with your order number and the reason for your request. We respond to every request personally — no forms, no return labels, and nothing to ship back.

International orders We currently ship to the United States only.

Refunds Once a request is approved, refunds are issued to your original payment method within 10 business days; your bank may take a few extra days to post it.